We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase.

Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. 

A full refund will be issued within seven days of receipt in good condition, we recommend a signed / tracked service is also used to avoid any potential dispute.

Return postage is the initial responsibility of the customers which shall be reimbursed if applicable under local regulations and obligations.

To arrange a refund / return please open a support ticket with a clear explanation of why you wish to send the product(s) back and we shall advise accordingly, as per the circumstance without prejudice to your rights.